Congratulations James McQuade for making another happy Residential Home Funding and Morgagages For Champions customer! We got this phenomenal letter from an ecstatic customer! James is an excellent example of how we all strive to treat every client at Residential Home Funding. Keep up the great work James, we are proud to have you on our team!
Testimonial:
I am writing to you to tell you of my appreciation of Jim McQuade who recently helped us close on our new home. I would say “obtain a mortgage” but truthfully he went much further than that. He went above and beyond in the name of customer service.
I called Mr McQuade almost daily trying to follow up because I was moving from one house in NY to another in PA. The PA side was not nearly as communicative and did not follow up at all nevermind as aggressively as Mr. McQuade. He knew that my husband and I had a tight timeline and that there were a tremendous amount to be coordinated. Mr. McQuade was professional, enthusiastic, knowledgeable and went above and beyond throughout the whole process. Mr. McQuade was patient and always very soothing as well. He made me relax every time I called, was very good at keeping me updated and truly earned my confidence. I honestly believe that we could not have pulled this off as well as we could have if it were not for the efforts of Jim McQuade.
I am EXTREMELY appreciative Jim McQuade. Because of his impressive and helpful performance through this grueling process, I wanted to ensure I contacted you and let you know that I would recommend your company highly thanks to your employee.
Please extend my gratitude to Mr. McQuade. Thank you so much. I am a very happy client.
Regards,
Maureen Hoffman